Privacy Policy
Eloy Royal respects your privacy and is committed to protecting your personal information.
Eloy Royal is a brand operated by Jaazi International LLC, a registered U.S. company.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information when you use our website:
Information You Provide
When placing an order, creating an account, or contacting us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction details
- Order history
- Customer support communications
Information Collected Automatically
When you browse our site, we may collect:
- IP address
- Device and browser information
- Pages viewed
- Shopping activity
- Cookies and usage data
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Provide shipping and delivery updates
- Manage returns and refunds
- Provide customer support
- Improve website functionality
- Prevent fraud and unauthorized activity
- Send marketing communications where permitted
- Comply with legal obligations
Payment Security
Payments are processed through secure third-party payment providers.
We do not store full payment card information on our servers.
Fraud Prevention
To protect customers and prevent unauthorized transactions, we may use fraud detection, order verification, and risk screening tools.
Orders may be delayed, reviewed, or canceled if suspicious activity is identified.
Cookies and Advertising
We may use cookies and similar technologies to:
- Remember preferences
- Improve site performance
- Measure traffic
- Personalize content and advertising
Where required by law, you may opt out of targeted advertising preferences.
Sharing Information
We may share information only when necessary with:
- Payment processors
- Shipping and fulfillment partners
- Technology and service providers
- Shopify, which powers our store
- Legal authorities where required by law
We do not sell personal information for cash.
Data Retention
We retain personal information only as long as needed to:
- Fulfill orders
- Maintain records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct your data
- Request deletion
- Request portability
- Opt out of certain marketing uses
To make a request, contact us using the information below.
Third-Party Services
Our website may contain links or services provided by third parties.
We are not responsible for their privacy practices.
Children's Privacy
Our website is not intended for children.
We do not knowingly collect personal information from minors.
International Transfers
Your information may be processed in countries other than where you reside, subject to applicable legal protections.
Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised "Last Updated" date.
Contact
For privacy questions or requests, contact:
Eloy Royal
A brand operated by Jaazi International LLC
1001 S Main St #2308
Kalispell, MT 59901