Privacy policy

Last updated: June 19, 2026

Who We Are

Eloy Royal is operated by Jaazi International LLC, a company registered in Montana, United States.

When you shop with us, you trust us with your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your data.

Contact Information

Jaazi International LLC
Montana, United States

Email: support@eloyroyal.com

Information We Collect

Information You Provide

When you place an order, create an account, subscribe to our emails, or contact us, we may collect:

Full name
Email address
Billing address
Shipping address
Phone number (if provided)
Payment information
Order details and transaction history
Customer support communications

Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type and device information
Operating system
Pages viewed and time spent on our website
Referring websites and search terms
Cookies and similar tracking technologies

Payment Information

Payments are processed securely through Shopify and other authorized payment providers. We do not store or have access to your complete payment card information.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide order confirmations, shipping updates, and tracking information
Respond to customer service inquiries
Improve our website, products, and customer experience
Detect and prevent fraud or unauthorized transactions
Send promotional communications if you have opted in
Comply with legal obligations and enforce our policies

How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

Shopify for ecommerce platform services and payment processing
Payment providers to process transactions securely
Shipping carriers such as USPS, UPS, FedEx, and other logistics partners to deliver orders
Email and customer communication providers to send transactional and marketing communications
Analytics and advertising partners to understand website performance and measure marketing effectiveness
Professional advisors and legal authorities when required by law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Keep items in your shopping cart
Remember your preferences
Analyze website traffic and performance
Improve your browsing experience
Deliver relevant advertising and measure campaign effectiveness

The types of cookies we use may include:

Essential cookies
Functional cookies
Analytics cookies
Marketing cookies

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Advertising and Analytics

We may work with advertising and analytics partners, including Google and Meta, to better understand website usage and deliver relevant advertisements.

These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our website and other websites.

You can manage advertising preferences through:

Google Ads Settings
Meta Ad Preferences
Your browser privacy settings

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information
Request a copy of your data
Object to or restrict certain processing activities
Withdraw consent for marketing communications
Opt out of targeted advertising where applicable

To exercise these rights, contact us at:

support@eloyroyal.com

We may need to verify your identity before processing your request.

We will respond to verified requests within the timeframes required by applicable law.

State Privacy Rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Utah, and Virginia, may have additional privacy rights under applicable state laws.

These rights may include the ability to:

Know what personal information is collected and shared
Request correction or deletion of personal information
Opt out of targeted advertising or certain data sharing activities
Appeal our decision regarding a privacy request

To submit a request, email support@eloyroyal.com.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide customer support
Maintain business records
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes and enforce agreements

If you request deletion of your information, we will delete or anonymize it unless we are legally required to retain certain records.

Data Security

We use commercially reasonable safeguards to protect your personal information.

Our website uses SSL encryption to secure data transmissions. Payment information is processed through Shopify's PCI-compliant infrastructure.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

International Visitors

Our website is operated in the United States.

If you access our website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Eloy Royal Support