Privacy policy

Eloy Royal Privacy Policy

Last updated: July 19, 2026

Who We Are

Eloy Royal is operated by Jaazi International LLC, a company registered in Montana, United States.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you regarding your personal information.

Contact Information Jaazi International LLC [1001 S. Main ST, Kalispell, Montana, United States, 59901] Email: support@eloyroyal.com

Information We Collect

Information You Provide

When you place an order, create an account, subscribe to our emails, or contact us, we may collect:

• Full name
• Email address
• Billing address
• Shipping address
• Phone number (if provided)
• Payment information
• Order details and transaction history
• Customer support communications

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Pages viewed and time spent on our website
• Referring websites and search terms
• Cookies and similar tracking technologies

Payment Information

Payments are processed securely through Shopify and other authorized payment providers. We do not store or have access to your complete payment card information.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide order confirmations, shipping updates, and tracking information
• Respond to customer service inquiries
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized transactions
• Send promotional communications if you have opted in
• Comply with legal obligations and enforce our policies

How We Share Your Information

We do not sell your personal information for monetary value. We may share certain information with advertising and analytics providers as described in this Privacy Policy and as permitted by applicable law.

We may share your information with trusted third parties only when necessary to operate our business, including:

• Shopify, for ecommerce platform services and payment processing
• Payment providers, to process transactions securely
• Shipping and logistics providers that help deliver your orders.
• Email and customer communication providers, to send transactional and marketing communications
• Analytics and advertising partners, including Google and Meta, to understand website performance and measure marketing effectiveness
• Professional advisors and legal authorities, when required by law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Keep items in your shopping cart
• Remember your preferences
• Analyze website traffic and performance
• Improve your browsing experience
• Deliver relevant advertising and measure campaign effectiveness

Cookie types we use may include essential, functional, analytics, and marketing cookies. You can control or disable cookies through your browser settings; disabling certain cookies may affect website functionality.

Advertising and Analytics

We work with advertising and analytics partners, including Google and Meta, to better understand website usage and deliver relevant advertisements. These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our website and other websites.

You can manage advertising preferences through:

• Google Ads Settings
• Meta Ad Preferences
• Your browser's privacy settings

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Request a copy of your data
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications
• Opt out of targeted advertising where applicable

To exercise these rights, contact us at support@eloyroyal.com. We may need to verify your identity before processing your request, and will respond within the timeframes required by applicable law.

State Privacy Rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Utah, and Virginia, may have additional privacy rights under applicable state laws, including the ability to:

• Know what personal information is collected and shared
• Request correction or deletion of personal information
• Opt out of targeted advertising or certain data sharing activities
• Appeal our decision regarding a privacy request

To submit a request, email support@eloyroyal.com.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer support, maintain business records, comply with legal/tax/accounting/regulatory obligations, and resolve disputes or enforce agreements. If you request deletion of your information, we will delete or anonymize it unless legally required to retain certain records.

Data Security

We use commercially reasonable safeguards to protect your personal information. Our website uses SSL encryption to secure data transmissions, and payment information is processed through Shopify's PCI-compliant infrastructure. While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

International Visitors

Our website is operated in the United States. If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.

Contact Us

Jaazi International LLC
1001 S. Main St
Kalispell, MT 59901
United States
Email: support@eloyroyal.com